For many, a job is just a way to earn a living.

For Deep, a delivery boy in Mohali, it is a lifeline—a source of dignity, independence and self-respect.

Despite losing both his legs, his determination to work and provide for his family is unshakable.

Platforms like Zomato have created opportunities for people who may not be able to take on physically demanding work, offering flexible and dignified earning options.

Deep’s story is just one example of how such platforms are transforming lives at the grassroots level.

“Every delivery is more than just a task,” Deep says. “It’s a chance to support my family and maintain my independence.”

Experts and social advocates note that while technology has made earning more accessible, support in the form of better equipment and safety measures can make a significant difference in the lives of delivery partners.

Many like Deep are calling for safer vehicles, protective gear and more streamlined work systems.

Zomato and similar platforms are proving that business and social impact can go hand in hand. For Deep and countless others, this is not just a job, it is a pathway to survival, dignity and hope.